Verzendbeleid

Last updated: May 2026

At Nordive, we are committed to providing reliable worldwide shipping and transparent delivery information for all customers.

1. Worldwide Shipping

Nordive ships internationally to customers around the world.

We work with trusted global logistics partners to ensure secure and efficient delivery regardless of destination country.

2. Order Processing Time

  • Orders are processed within up to 72 business hours after payment confirmation.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been processed and shipped, tracking information will be provided when available.

3. Estimated Delivery Time

Estimated delivery time is:

  • 7–15 business days worldwide.

Delivery estimates may vary depending on:

  • Customs clearance;
  • Local carrier operations;
  • Weather conditions;
  • Seasonal demand;
  • Destination country.

Business days do not include weekends or public holidays.

4. Shipping Costs

Shipping costs are calculated at checkout when applicable.

Nordive may also offer free worldwide shipping promotions on selected products or campaigns.

5. Customs Duties & Import Fees

Nordive covers standard shipping and import-related logistics costs for customers whenever applicable.

Customers will not be charged additional customs or import fees upon delivery under normal circumstances.

However, in rare cases involving local regulations or government-imposed charges outside of our control, additional fees may still apply depending on the destination country.

6. Tracking Information

Tracking information will be sent by email after the order has been shipped.

Please note:

  • Tracking updates may take several business days to appear depending on the carrier.

7. Delays & Delivery Issues

While we aim to deliver within the estimated timeframe, delays may occur due to factors outside our control, including:

  • Customs inspections;
  • Carrier delays;
  • Weather disruptions;
  • High seasonal demand.

Nordive is not responsible for delays caused by third-party logistics providers or customs authorities.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Nordive is not responsible for:

  • Delayed shipments;
  • Lost packages;
  • Failed deliveries;

caused by incorrect or incomplete customer information.

9. Lost or Stolen Packages

If your package is lost during transit, please contact us so we can investigate the issue with the shipping carrier.

Packages marked as “Delivered” by the carrier may not qualify for refund or replacement unless confirmed by the carrier investigation.

10. Contact Information

For shipping-related questions, please contact:

Nordive
Email: support@nordive.shop
Phone: +1 (713) 632-3776

Operated by HORIZON PRIME COMMERCE LLC
7901 4TH ST N STE 300
ST PETERSBURGS FL 33702
United States